Frequently Asked Questions
Find answers to common questions about our beauty products and services
Are your products cruelty-free?
Yes, TO SUMMER SHOP is committed to ethical beauty. None of our products or ingredients are tested on animals.
How do I know which skincare product is right for my skin type?
Each product page includes a 'Best For' section. You can also take our online Skin Quiz or consult with our experts via live chat.
Do your products contain synthetic fragrances?
We prioritize natural scents derived from essential oils, though some products contain minimal, IFRA-certified safe synthetic fragrances where noted.
What is the shelf life of your beauty products?
Most of our products have a shelf life of 12 months after opening. Please check the PAO (Period After Opening) symbol on the packaging.
Can I change or cancel my order after it has been placed?
Orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your packaging materials recyclable?
We strive for sustainability; 90% of our glass bottles and cardboard outer packaging are fully recyclable.